We want you to love what you ordered, but if something isn’t right, let us know. We’ll give you an exchange on that piece in a different size.

In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, you may return the merchandise unused, and in the same condition as you received it, in its original packaging along with original tags, for an exchange, within 2 days from the date on which these goods are delivered.

Once received, the customer care team at www.mikukumar.com & www.mkpret.com would study the need for return or exchange and based on their jurisdiction the exchange will be made possible.

EASY DOMESTIC RETURNS AND EXCHANGES

It’s easier than you think. Follow these simple steps to return your purchase by mail.

  1. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  2. Pack your return securely, in the original package if possible, and include your completed invoice.
  3. Courier the parcel back to us :

Miku Kumar,
214, Ground Floor,
Patparganj Industrial Area,
New Delhi.-110092.
M: +919958987350
Tel: + (91) 11 40392011
customercare@mikukumar.com

  1. We do not return or exchange gift certificates, jewellery, bags and other accessories once dispatched unless it is a manufacturing defect.
  1. No returns on discounted merchandise.

INTERNATIONAL RETURNS

We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at care.mikukumar@gmail.com with in 48 hours of receiving the order.

Refunds on international orders include duties, taxes and tariffs when sent, and unfortunately, we cannot refund your original domestic and international shipping charges.

We do not accept any returns if the product is dispatched to us after 2 days of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request. Kindly do not dispatch the products before receiving a “Return Accepted” confirmation email from us.

Please follow these simple steps to return your purchase:

  1. Please click a picture of the defect/problem and email it to us along with your order details on care.mikukumar@gmail.com within 2 days of receiving the product.
  2. On the invoice you receive, circle the item(s) that you’re returning and note the quantity and reason(s) for return on your invoice.
  3. Wait for receiving a “Return Accepted” confirmation email from us.
  4. Pack your return securely in the original package, if possible, and include your completed invoice.
  5. Courier the parcel back to us at :

Miku Kumar,

214, Ground Floor,
Patparganj Industrial Area,
New Delhi.-110092.
M: +919958987350
Tel: + (91) 11 40392011
customercare@mikukumar.com